User Experience is one of the most important services Helm offers. Understanding the user is ingrained in our philosophy and we strive to better understand them and their behavior to inform everything we produce for our clients.
At Helm we put the user first. We want to understand your audience and their behaviors to craft strategies and engaging experiences.
We believe that in order to to better engage with your users we must first understand your users and their behaviours at each touch point with your brand.
We achieve this through a combination of user research, performance audits and workshops to determine who your users are, their content needs, challenges they encounter and their desired actions. Armed with these information we they craft strategies and solutions based on these insights.